Privacy, in plain language.

This Policy covers personal data Armalo handles when you visit, register for, purchase, administer, or use Armalo, including support, security, sales, and business communications. “Armalo” means the service at app.armalo.ai provided by Armalo Inc.

Independent model providers used with your own keys are governed by their own notices. A customer organization may provide its own notice for workspace content it controls.

Armalo is a controller for account identity, service administration, billing, fraud prevention, security, support, service communications, and legal compliance.

Armalo is a processor when it processes personal data in workspace content on a business customer’s documented instructions. The business customer is the controller for that content. Armalo does not sell personal data and does not itself use workspace content to train general-purpose AI models by default. Some free-tier model providers may use prompts to improve their models.

Account and OAuth data can include name, email, profile image, organization, workspace, role, identifiers, authentication metadata, and communication preferences. Google OAuth does not provide Armalo with your Google password.

Billing data includes billing identity, organization and tax information, plan, seats, invoices, transaction status, credits, and metered usage. Payment card details are handled by the payment processor; Armalo may receive limited card metadata.

Workspace content can include prompts, messages, source code, files, agent outputs, artifacts, integrations, collaboration events, approvals, and audit events. Telemetry can include IP address, browser, device, session, feature, error, network, and approximate-location data.

Armalo uses personal data to provide and secure accounts, workspaces, agents, builds, sandboxes, previews, integrations, billing, support, auditability, reliability, security, service communications, legal compliance, and aggregated anonymized metrics.

Armalo does not itself use workspace content to train general-purpose AI models by default. Optional training use by Armalo requires affirmative opt-in and separate disclosure. Some free-tier model providers may use prompts to improve their models.

Contract supports account creation, authentication, service delivery, workspace operation, billing, support, and requested integrations.

Legitimate interests support security, fraud prevention, reliability, product improvement, business administration, customer communication, and legal claims where those interests are not overridden by your rights. Consent supports optional cookies, marketing, and optional data uses. Legal obligation supports tax, accounting, sanctions, regulatory, and similar duties.

Armalo uses providers for Hetzner hosting in the United States (Hetzner us-west), Cloudflare edge services, E2B sandboxes in EU or optional US regions, authentication, payments, communications, monitoring, support, and customer-selected model, repository, or integration services.

Workspace owners and administrators may access workspace data according to permissions. Armalo may also disclose data for valid legal process, safety, professional advice, or a protected business transaction. Armalo does not share personal data for cross-context behavioral advertising.

Some free-tier model providers may use prompts to improve their models.

Armalo uses United States infrastructure. Hetzner dedicated hosting is in the United States (Hetzner us-west). Cloudflare uses a global edge. E2B US execution is optional when enabled.

Where EEA, UK, or Swiss transfer rules apply, Armalo uses a lawful mechanism such as an adequacy decision, eligible EU-US Data Privacy Framework coverage, Standard Contractual Clauses, the UK Addendum, or another lawful mechanism, with supplementary measures where required.

Personal data is retained only as long as needed for the stated purposes, contracts, and law. Billing and tax records may remain for seven years. Encrypted rolling backups expire through scheduled rotation. Legal holds and security investigations can create limited exceptions. Properly anonymized metrics may remain indefinitely.

Armalo uses access controls, tenant isolation, encryption, logging, credential scoping, change controls, backup protections, and incident response. The infrastructure posture uses Hetzner dedicated hosting, Cloudflare edge controls, and isolated E2B sandboxes.

No system is perfectly secure. Protect your authentication methods and configure workspace permissions for your use.

Depending on location and context, you may request access, rectification, erasure, restriction, portability, or object to processing. You may withdraw consent where consent is the basis and may have rights concerning solely automated decisions with legal or similarly significant effects.

You may complain to your local supervisory authority. Armalo may verify identity and authority. When Armalo is a processor, the request may be directed to the customer controller. Requests are not treated discriminatorily.

The Services are not directed to children under 16. You must be at least 18 to create an account under the Terms. Armalo does not knowingly collect personal data from children under 16 through the Services or data from children under 13 in a manner subject to COPPA without required parental consent.

Necessary cookies support authentication, security, continuity, and service operation. Preference and analytics cookies may be used where permitted and, when required, with consent. Armalo does not use cookies to sell personal data or for cross-context behavioral advertising as a standard practice. The Cookie Policy carries the single canonical inventory of every cookie and comparable client-side storage entry Armalo sets — names, purposes, categories, and durations. It is kept in one place so the two documents can never disagree.

California residents may request to know, delete, correct, or receive a portable copy of eligible personal information and may opt out of sale or sharing. Armalo does not sell personal information or share it for cross-context behavioral advertising and honors applicable opt-out preference signals.

Armalo may update this Policy as the Services, law, or practices change. Material changes receive at least 30 days’ notice unless law or an urgent security need requires earlier effect. The date at the top will be updated.

Armalo Inc. — Privacy questions and rights requests: privacy@armalo.ai. Legal questions: legal@armalo.ai. Do not send passwords, OAuth codes, API keys, or other secrets.