Questions, answered.

Three dials: workspaces for collaboration, work time, and production app hosting. Solo is $29 per month (not open yet — one focused workspace), Starter is $49 per month (made for up to 3 workspaces, bring your own AI provider keys), Growth is $79 per month (unlimited workspaces), Scale is $199 per month (unlimited workspaces, higher usage limits), and Enterprise & Agency is custom. See the pricing page for the full table.

Armalo runs on dedicated hosting in the United States, with per-customer isolated environments behind a hardened edge. Our hosting providers hold independent attestations (SOC 2 Type II, ISO 27001:2022). Armalo itself is not SOC 2 certified. The provider and subprocessor attestations listed on the security page are marked pending legal review until counsel signs off — that page carries the current marks, not this answer. Managed data currently resides in the United States — we do not offer EU residency on the managed tier today. Self-hosting is the supported path for customers with an EU or other regional residency requirement. SOC 2 is not pursued at the corporate level — enterprise customers inherit the audit from their own boundary on the self-host tier.

Yes. The Enterprise & Agency tier runs the same product on a dedicated cluster, inside your own cloud, or fully on-prem. See the self-host guide.

Solo, Starter, Growth and Scale plans come with docs and support by email. Enterprise & Agency: a named solutions engineer; a contractual SLA is available under a signed order form. Reach the team at support@armalo.ai or directly via the contact page.

The four-phase plan (P0 core + single-player loop, P1 multiplayer, P2 missions & integrations, P3 flowstate per tenant, P4 enterprise) is recorded in the root README. The next unlockable phase is enterprise (self-host + SSO + audit + white-label); there is no hidden Phase 5 backlog. Follow the in-app changelog for the shippable deltas.

Stripe, Meta ads, WhatsApp, email self-serve integration packs are in preparation. Read the integrations page for current availability, setup guidance, and verification steps. See the integration guides for the current setup path.

Yes. Your AI Cofounder is the default and keeps your identity. It picks the right coding tool for each task, and you can choose a different one. Bring-your-own keys or sign-in is free; metered usage is the convenient path. Changing the tool is a one-package change; nothing else in your setup needs to change.

Yes — several people, one AI, one growing conversation. Presence, cursors, attribution, and turn arbitration are first-class. The room event log is server-ordered, replayable, and the source of truth for every conversation replay.

Every workspace ships with a built-in quality-gate stack. Every change is planned first, checked against the house conventions, run in parallel and in isolation, held at promotion gates, and watched for drift. The platform enforces what your team would have built manually — spec, plan, review, test, security, visual, output review, deploy, and rollback gates. Every gate produces a receipt in the room log.

The Growth and Scale tiers include custom domains + production hosting. The Armalo edge sets up DNS automatically when you delegate the zone; ACME certificates are issued and renewed by the platform. Each workspace gets a stable preview.<id>.armalo.app URL for previewing your work.

Stripe is the merchant of record. Subscriptions charge on the calendar. Billing is per workspace: you get the live showback ledger: every meter event is attributable to a workspace, a mission, and an actor. Spend caps are enforced by the platform itself, never left to an agent's judgment. The full pricing shape and the terms of service have the legal contract.

New and renewed subscriptions cancelled within the first 14 days receive a prorated refund of prepaid subscription fees, excluding used credits, incurred usage, permitted processing costs, and approved non-cancelable charges. Consumed credits and incurred usage are non-refundable. Refund requests are handled via the contact page.

99.9% monthly is the operational target on the pooled SaaS tier. Contractual SLAs (up to 99.99%) are available to Enterprise and Agency customers under a signed order form, with a named solutions engineer. See the live status page.

Yes. The room event log, the audit log, generated artifacts, and the workspace vault are all exportable. Export runs through the workspace settings → export panel. Retention is bounded by the data-retention schedule.

Workspace deletion runs from the workspace settings page; account deletion from the profile page. Both routes confirm with a one-time password step. Live systems complete accepted deletion requests within 30 days. GDPR Article 17 erasure requests are honored within 30 days, subject to lawful exceptions. Database backups rotate on a 7-day cycle. Detail on the data-retention schedule.